top of page

Terms & Conditions – Sous Virage

​

​

Effective Date: 01/09/2025

​

Welcome to Sous Virage. By using our website [insert domain] and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing an order.


1. General Information

  • This website is owned and operated by Sous Virage.

  • By accessing our site or purchasing our products, you agree to be bound by these Terms & Conditions and our Privacy Policy.

  • We reserve the right to update or change these Terms at any time.


2. Products

  • Our products are car fragrance diffusers and fragrance refills intended solely for personal use inside vehicles.

  • Product descriptions, images, and specifications are provided for guidance only. Slight variations in color, finish, or packaging may occur.

  • We make every effort to ensure accuracy, but we cannot guarantee that all information is free of errors.


3. Orders & Payments

  • Orders are confirmed once full payment is received.

  • Payments are securely processed through third-party providers (e.g., Wix Payments, Stripe, PayPal).

  • Prices are listed in Australian Dollars (AUD) and may change without notice.

  • We reserve the right to refuse or cancel any order at our discretion (e.g., suspected fraud, errors in pricing).


4. Shipping & Delivery

  • Orders are shipped from Melbourne, Australia.

  • Estimated delivery times are provided at checkout but may vary due to courier delays or factors outside our control.

  • We are not responsible for lost, stolen, or delayed parcels once handed to the courier.

  • Customers are responsible for providing accurate shipping details.


5. Returns & Refunds

  • We accept returns for unused, unopened products within 14 days of delivery.

  • To request a return, please contact us at hello@driveanddrip.com with your order number.

  • Return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.

  • Refunds will be processed once we receive and inspect the returned item.

  • Due to hygiene and fragrance sensitivity, used or opened items cannot be returned.

 

6. Warranty & Liability

  • Our products are intended for normal car use only.

  • We are not liable for any damage resulting from misuse, improper installation, or modifications.

  • Sous Virage is not responsible for allergic reactions or sensitivities to fragrance.

  • To the fullest extent permitted by law, our liability is limited to the purchase price of the product.

 

7. Promotions & Discounts

  • From time to time, we may offer promotional discounts or bundles.

  • Promotions cannot be combined unless stated otherwise.

  • We reserve the right to withdraw or amend promotions without notice.

 

8. Intellectual Property

  • All content on this website (logos, designs, text, images) is the property of Sous Virage and may not be copied, reproduced, or distributed without permission.

 

9. Governing Law

  • These Terms & Conditions are governed by the laws of Victoria, Australia.

  • Any disputes will be handled under the jurisdiction of the courts of Victoria.

 

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Sous Virage
Email: hello@sousvirage.com
[Insert ABN]

Terms & Conditions

bottom of page