Privacy Policy
A legal disclaimer
Sous Virage respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website sousvirage.com.au or purchase from our store.
1. Information We Collect
When you interact with our website, we may collect the following information:
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Personal Information: Name, email address, phone number, billing/shipping address.
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Payment Information: Processed securely via third-party providers (e.g., Wix Payments, Stripe, PayPal). We do not store your full credit card details.
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Usage Information: IP address, browser type, device information, pages visited.
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Marketing Information: Preferences, interactions with our emails or ads.
2. How We Use Your Information
We may use your personal information to:
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Process and fulfill your orders
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Communicate with you about your purchase or inquiries
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Send marketing emails (only if you opt-in)
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Improve our website, products, and customer experience
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Run advertising campaigns (e.g., via Meta/Facebook/Instagram ads, Google Analytics)
3. Cookies & Tracking
Our website uses cookies and similar technologies to:
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Improve site functionality
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Analyze website traffic (via Google Analytics or Wix Analytics)
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Deliver targeted advertising (via Facebook Pixel and other tools)
You can manage or disable cookies through your browser settings, but this may affect site functionality.
4. Sharing of Information
We do not sell your personal data. We may share information with:
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Service providers: Payment processors, shipping couriers, email marketing platforms.
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Advertising partners: To deliver targeted ads if you’ve opted in.
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Legal requirements: If required by law, regulation, or government request.
5. Your Rights
As a customer, you have the right to:
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Access and update your personal information
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Unsubscribe from marketing emails at any time
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Request deletion of your personal information
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Opt-out of cookies and tracking
To exercise these rights, contact us at hello@driveanddrip.com.
6. Data Security
We use secure platforms (Wix.com, Stripe, PayPal) with industry-standard encryption to protect your data. While no system is 100% secure, we take all reasonable steps to safeguard your information.
7. International Customers
If you are accessing our site from outside Australia, please note your data may be processed in Australia or other regions where our service providers operate.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in technology, regulations, or our business practices. Updates will be posted on this page with a new “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Sous Virage
Email: hello@sousvirage.com
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